Monday, September 1, 2008
Dell's Money Wasting Policies
Posted by Jason Dunn in "Digital Home Talk" @ 11:00 AM
Sometimes I'm amazed at how much money big companies can waste. Case in point: a couple of weeks ago, I returned my Dell Studio Hybrid because it was defective. It kept beeping three times when I booted it up, which is apparently a sign of a chipset failure of some sort. It also crashed Windows Vista with a blue screen of death whenever I tried to boot directly off the HDMI port. These two things together made me return the unit to Dell for a refund under their 30 day customer service policy. Sure, I could have gotten it repaired/replaced, but I took the opportunity to upgrade: I re-ordered a Studio Hybrid, same colour, hard drive space, and RAM, but I upgraded the CPU from 1.86 Ghz to 2.5 Ghz. I also added on the 802.11n mini-card, just in case I plan to use it in the future in a location where I don't have wired Ethernet. Read more...
